Free & Easy Diving Packages Wildlife Holidays Tailored Itineraries Group Departures

Change & Cancellation Policy - Covid19

Important Notes

Entry Requirements

It is your responsibility to ensure that you comply with all the visa and health requirements of the country/ies you intend to visit. We cannot be held liable for any illness, delays or costs resulting from your failure to meet these requirements. Please make sure that your passport is valid for at least 6 months from the day you arrive at your destination. Some countries may require a passport validity of more than 6 months and requirement for entry may vary from time to time and country to country.

All Package Excludes


Reservations are required at least 7 days prior to departure. We suggest you make reservations as early as possible for traveling during high season periods.

Deposit and Payments

Cancellation Policy

Cancellation Policy (Liveaboard)

"According to Directive No. 203 issued by the Travel Industry Council of Hong Kong and concerning cancellation of package tours by travel agents for reasons beyond control, if a travel agent cancels a package tour because of 'reasons beyond control', it is allowed to collect the handling fee stipulated in the directive concerned and, if applicable, the cancellation charges when making refunds to the tour participants. For details, please visit the website of the Travel Industry Council of Hong Kong at"

According to Directive No. 177, "reasons beyond control" mean hostilities, political unrest, terror attacks, natural disasters, pestilences, bad weather, technical problems to transport, changes to the frequency/timetable of any means of conveyance by its operator without advance notice, strikes, industrial action, travel advisories (warnings) issued by governments of the destinations/the World Health Organisation, red/black outbound travel alerts issued by the Hong Kong SAR Government, and any other situations of which the industry has no control and which are unfavourable to outbound trips of travellers.

Changes Itinerary

Travel Insurance

HK Travel Industry Council recommends every traveler to take out the travel insurance that meets his/her needs before the journey.

Infant and Child Prices

Hotel Accommodations


Xpert Holidays and its operators shall not under any circumstances be liable, in contract, tort or otherwise, for:

Force Majeure

Xpert Holidays have the sole and absolute discretion to cancel or shorten the duration of any tour in the event of force majeure, hostilities, accident or other circumstances beyond the control of the Xpert Holidays which render it necessary in the Xpert Holidays reasonable opinion that such steps be taken. The Organizers shall be relieved of all liabilities and obligations resulting therefrom, upon notice to the tour participants and full refund of any amount paid for the tour or the unused portions of the tour, as appropriate.